Privacy Policy
Astrosite24 (โweโ, โourโ, โusโ) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, mobile application, and related services.
Last updated: 3/28/2026
1. Information We Collect
- Account Information: Email address and authentication details provided via Firebase Authentication.
- Birth Details: Name, date of birth, time of birth, and place of birth entered by you for astrological calculations.
- Payment Information: We do not store card, UPI, or bank details. Payments are processed securely by Cashfree. We may store transaction IDs, payment status, and plan details.
- Usage Data: Pages visited, features used, and interaction logs to improve app performance and accuracy.
2. How We Use Your Information
- To generate personalized astrological charts and reports.
- To provide AI-based astrological guidance and predictions.
- To manage subscriptions, one-time purchases, and payments.
- To send transactional emails such as payment receipts and plan updates.
- To improve our services, accuracy, and user experience.
3. Astrology & AI Disclaimer
Astrosite24 provides astrological insights and AI-generated interpretations based on traditional astrological principles and user-provided data. These insights are for guidance and informational purposes only.
We do not guarantee accuracy, outcomes, or results related to marriage, health, career, finances, or any life decisions. Users are advised to use their own judgment and discretion.
4. Payments & Refunds
All payments are processed securely via Cashfree. Astrosite24 does not store or have access to your full payment instrument details.
- Ask-AI credits are non-refundable once used.
- PDF reports are one-time purchases and non-refundable.
- Subscriptions can be cancelled, and access remains until the end of the billing cycle.
5. Data Storage & Security
Your data is securely stored using Google Cloud Firestore and protected by industry-standard security practices. Access to sensitive data is restricted and monitored.
While we take reasonable steps to protect your data, no system can be guaranteed to be 100% secure.
6. Data Sharing
We do not sell, rent, or trade your personal data. Your data may only be shared with:
- Payment processors (Cashfree) for transaction handling.
- Cloud infrastructure providers (Google Cloud) for secure storage.
- Email service providers for transactional communications.
7. Cookies & Tracking
Astrosite24 may use essential cookies or local storage for authentication, session management, and improving user experience. We do not use cookies for invasive advertising or profiling.
8. Childrenโs Privacy
Astrosite24 is not intended for children under the age of 18. We do not knowingly collect personal data from minors.
9. Your Rights
- You may request access to or deletion of your account data.
- You may cancel subscriptions at any time.
- You may stop using the service at your discretion.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of Astrosite24 after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
๐ง astrosite.reply@gmail.com